567 bed Privacy Policy

Protecting the privacy of information you provide while using the 567 bed platform is our highest priority. This privacy policy will explain in detail what types of information we collect, how it is processed, and what rights you have over your information.

This policy applies to all services on the 567 bed website and mobile application (Android and iOS). Continuing to use the site means you agree to this policy. If you disagree with any condition, please stop using the service.

You must be at least 21 years old to register on our site and use all services. Registration by minors is strictly prohibited.

We collect specific information when you open an account on the 567 bed platform and at various stages of using our services. This information falls into two main categories.

1.1 Information You Provide Directly

Information collected from you during registration and identity verification:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Mobile number linked to bKash, Nagad, or Rocket account (for transactions)
• Bank account details (for bank transfers)
• Messages and attachments provided when contacting customer support

1.2 Automatically Collected Information

When you use our site or app, certain technical information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and navigation patterns
• Data collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

567 bed uses your information only for specific and legitimate purposes. Your information is never sold to any commercial third party.

2.1 Account Management and Security

Your information is used to create, verify, and keep your account secure. We analyse login activity to detect unauthorised access and prevent fraud.

2.2 Processing Financial Transactions

Your payment information is required to complete deposit and withdrawal requests. Information is verified to ensure secure transactions via bKash, Nagad, Rocket, and bank transfer.

2.3 Improving Service Quality

We analyse usage patterns to improve your experience and to inform you of relevant offers. However, this analysis is always done in an aggregated and anonymised manner.

2.4 Meeting Legal Obligations

Verifying user age and identity in accordance with responsible gaming guidelines is an important obligation. We use your identity-related information for this process.

2.5 Customer Support

Relevant account information is used to provide quick and accurate responses to your queries via live chat and email. Your conversation history with the support team is stored securely.

567 bed uses modern encryption technology to keep your information secure. All communication between the site, app, and users is encrypted via SSL certificates, making it extremely difficult for third parties to steal data.

3.1 Technical Security Measures

• Storage of sensitive information using AES-256 encryption
• All data transfers over SSL/TLS protocol
• Regular security audits and vulnerability testing
• Restricted access controls — only authorised staff can view information
• Automatic alerts for unusual transactions or logins

3.2 Data Retention Period

Your information is retained for as long as your account is active. Even after an account is closed, certain information may need to be kept for a defined period for legal purposes. Unnecessary information is securely deleted at regular intervals.

567 bed never sells your personal information or provides it to external organisations for marketing purposes. However, sharing information is necessary in a limited number of circumstances:

4.1 Payment Partners

Minimum necessary information is exchanged to complete transactions with bKash, Nagad, Rocket, and banking services. These partners operate under their own privacy policies.

4.2 Technology Service Providers

We work with trusted technology partners for game operations, security management, and server services. All such partners are required to work under strict confidentiality agreements.

4.3 Legal Requirements

If a valid order is received from a court or competent authority, 567 bed is obliged to provide the required information in compliance with the law. In such cases, we provide only the specific information directed.

Our website and app use cookies to improve your experience. Cookies are small text files stored on your device that help the site recognise you.

5.1 Types of Cookies

• Essential cookies: For maintaining login sessions and ensuring security — these cannot be disabled.
• Functional cookies: For remembering your preferred language and settings.
• Analytics cookies: For understanding which parts of the site are used most — these can be disabled from your browser settings.

5.2 Cookie Controls

You can delete cookies or stop accepting new cookies at any time from your browser settings. However, disabling essential cookies may cause some important site features to stop working.

As a 567 bed user, you have several important rights over your own information. We respect these rights and aim to fulfil all requests within a reasonable time.

6.1 Right to Access Information

You can request at any time to know what information we hold about you. We generally provide a detailed report within 30 days.

6.2 Right to Correct Information

If any information on your account is incorrect or outdated, you can request a correction. Contact the support team to update your name, email, or contact details.

6.3 Right to Delete Information

After closing your account, you can request that your personal information be deleted. However, some information may need to be retained for a defined period for legal purposes.

6.4 Right to Data Portability

You have the right to receive your transaction history and account information in a structured format. You can contact our support team 24/7 for this.

You can also read 567 bed's Terms and Conditions to get a clear understanding of all limits and conditions for using the platform.

567 bed strictly prohibits use by anyone under 21 years of age. Age verification is mandatory at registration, and suspicious accounts are not provided services without additional identity verification.

We do not intentionally collect any information from minors. If it is found that a minor has created an account, it is immediately closed and all information is deleted.

For more details on responsible gaming, read our Responsible Gaming Guidelines page, which covers all options for self-exclusion, setting limits, and getting support.

567 bed's servers and data storage may operate in an international environment. This means your information may be stored on servers in countries outside Bangladesh. However, with any transfer, we ensure that the standard of data protection remains unchanged.

Our agreements with data processors abroad ensure that your information will be protected to the same high standard of security described in this policy.

567 bed may update this privacy policy from time to time. If there are any significant changes, we will send a notification to your registered email or on the site. Continuing to use the site after changes means you agree to the updated policy.

The latest version of the policy will always be published on this page and the update date will be noted at the top of the page. Previous versions are also available on request.

If you have any questions about this privacy policy or want to make a request regarding your information, contact us directly. Our support team is ready to assist in both Bangla and English, seven days a week, 24 hours a day.

To learn more about us, visit our About Us page, or read the FAQ section for answers to common questions.